Demo · Internal Knowledge Copilot

Internal Knowledge Copilot

This demo shows how Attar Insight could help your teams know the unknown in your policies, SOPs, HR guides, and system documentation. Instead of digging through folders or asking on WhatsApp, staff can ask a Copilot and get a clear answer in seconds.

Demo scenario: employee searching internal documents

Imagine a staff member in Operations or HR trying to find:

  • The latest SOP for handling a customer complaint
  • HR policy for overtime and on-call compensation
  • Steps to raise and approve a refund request
  • A clear checklist to onboard a new employee
  • Guidance on using a new ERP or core system by asking questions over vendor guides and internal training material

In a real deployment

The Internal Knowledge Copilot would be connected to your:

  • Policies, SOPs, and step actions
  • HR and compliance documents
  • Vendor documentation, how-to guides, and internal training for new systems

Answers would be generated only from your approved sources, in Arabic and English, with proper access control.

How this helps your organization

Instead of reading long PDFs or slide decks, your team can simply ask, “How do I do this?” and get a guided answer based on your own knowledge. This reduces training time, mistakes, and dependency on a few “experts”.

Simulated Copilot chat

Click a question below to see how the Copilot could respond.

Demo only
Where can I find the latest complaint-handling SOP?
I found the most recent version of “Customer Complaint Handling – Branch & Contact Center” approved on 2025-06-12. Summary: • Log the complaint in the CX system within 15 minutes. • Acknowledge the customer within 1 business day. • Escalate high-risk complaints to Compliance within 24 hours. Would you like the full SOP steps or a checklist for today’s shift?

Try these example questions:

In the live product, this Copilot would answer from your actual policies, SOPs, HR documents, vendor guides, and Audio Intelligence transcripts — with full access control, logging, and Arabic/English support.